Privacy Policy

Your privacy is important to us.

We don’t ask for your personal information unless we truly need it.

It is Manchester Metropolitan University’s policy to respect your privacy regarding any information we may collect from you across our website. https://www.mmu.ac.uk/

Log Data

We log general information about your browser whenever you visit our website. This information may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit on our site, the time and date of your visit, and the time spent on each page.

Like most website operators, we collect this data to better understand how our visitors use our services, and how we may improve your experience of our website in future. We do not share data specifics publicly but may disclose aggregated and anonymised versions of this information, e.g. in website usage trend reports.

Personal Information

We may ask you for personal information, such as your name, email, address, contact details and payment details. We collect only the personal information relevant to providing you with a service and use your information only to ensure the fulfillment of this service. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services without this information.

We will only retain personal information for as long as necessary to provide you with a service.

Lawful basis: Where we are servicing or responding to a request which you have made of the University via one of our forms we rely upon the legitimate interests lawful basis in order to respond to your request. We rely upon your consent to send you our promotional and marketing communications, such as our newsletters.

Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified.

If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of your desired service without them. This policy covers only the use of cookies between your computer and our website; it does not cover the use of cookies by any advertisers.

Third-Party Services

We may employ third-party companies and individuals on our websites – for example, analytics providers and content partners. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

We take security seriously and do what we can within commercially acceptable means to protect your personal information from loss or theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee the absolute security of your data.

Links to Other Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot assume responsibility for their treatment of your personal information. This privacy policy only covers our website and privacy practices.

Changes to our Privacy Policy

At our discretion, we may change our privacy policy from time to time. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include user information among our assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

Your rights in respect of the processing

The GDPR provides data subjects with the following data subject rights:

The right to be informed – this privacy notice assists with fulfilling these obligations.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing
The right to data portability
The right to object

Please note, that these rights apply in certain circumstances, for example according to the lawful basis utilised by the University. The right of access to personal information held about you exists in order to be aware of, and verify, the lawfulness of the processing. For further information about your data subject rights please see our specific: Data Subject Rights Page.

Contacting us

Our Data Protection Officer can also be contacted using dataprotection@mmu.ac.uk, by calling 0161 247 3884 or in writing to: Data Protection Officer, Legal Services, All Saints Building, Manchester Metropolitan University, Manchester, M15 6BH.

Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) as the supervisory authority in respect of the processing of your personal data. We would encourage you to expend our internal complaints procedure through our initial contact and the University Data Protection Officer, prior to contacting the ICO. Please contact: casework@ico.org.uk or telephone: 0303 123 1113. For any further contact information please see: https://ico.org.uk/global/contact-us/.

Cookie Policy

We use cookies to help us improve your experience of our website, www.manmetprint.co.uk. This cookie policy is part of our privacy policy and covers the use of cookies between your device and our site. We also provide basic information on third-party services we may use on our website, who may also use cookies as part of their service, though they are not covered by our policy.

At our discretion, we may change our privacy policy at any time. Any changes will be reflected here, so we encourage you to visit this page regularly. We will also notify our registered users of updates to our policy. Your continued use of this site after any changes to this policy will be regarded as acceptance of our cookie practices as described.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identification number that allows the website to recognise your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (eg. time zone, notification preferences), and to personalise your content (e.g. advertising, language).

Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (i.e. third parties) are called “third-party cookies” and can be used to track you on other websites that use the same third-party service.

Types of cookies and how we use them

Essential cookies

Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website.

Performance cookies

Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience’s overall website experience. These cookies may be set by the website you’re visiting (first party) or by third-party services. We use performance cookies on our site.

Functionality cookies

Functionality cookies are used in collecting information about your device and any settings you may configure on the website you’re visiting (like language and time zone settings). With this information, websites can provide you with customised, enhanced or optimised content and services. These cookies may be set by the website you’re visiting (first party) or by third-party service. We use functionality cookies for selected features on our site.

Targeting/advertising cookies

Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you’re visiting (first party) or by third-party services. Targeting/advertising cookies set by third parties may be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our site.

Third-party cookies on our site

We may employ third-party companies and individuals on our websites — for example, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by Manchester Met Print Services cookie policy.

Our third-party privacy promise

We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.

How you can control or opt-out of cookies

If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether or to notify you when a website is trying to set or update a cookie. If you browse websites from multiple devices, you may need to update your settings on each individual device.

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.

Enquiry form:

Manchester Metropolitan is the controller for any information you submit to us when raising an enquiry through our enquiry form. We require your name, and email address and details of your enquiry to be able to progress and answer your enquiry. We also ask for a contact number if you would prefer us to contact you via phone. Our lawful basis for processing your personal data for this purpose is legitimate interests. We will store your information for as long as required to respond to your enquiry, after which point we will ensure it is deleted. If you have a question about your rights under the GDPR or have a data protection related enquiry, please contact dataprotection@mmu.ac.uk. You are also able to raise a complaint with the Information Commissioner’s Office via https://ico.org.uk/make-a-complaint/. For further information about how Manchester Metropolitan process your personal data, please visit our privacy notice pages: https://www.mmu.ac.uk/data-protection/privacy-notices/ .

Newsletter:

Manchester Metropolitan is the controller for any information you submit to us when requesting to be added to our print services newsletter contact list. We require your email address to be able to send you monthly newsletters which will contain information about news and events we think you will be interested in. Our lawful basis for processing your personal data for this purpose is consent. The newsletter contact list will be reviewed every five years, after which point we will contact you to refresh consent. If you would like to be removed from the contact list at any point, please email printservices@mmu.ac.uk and ask for your details to be deleted. If you have a question about your rights under the GDPR or have a data protection related enquiry, please contact dataprotection@mmu.ac.uk. You are also able to raise a complaint with the Information Commissioner’s Office via https://ico.org.uk/make-a-complaint/. For further information about how Manchester Metropolitan process your personal data, please visit our privacy notice pages: https://www.mmu.ac.uk/data-protection/privacy-notices/ .